Terms of sale and use
These terms apply to the use of Simha and to any purchase made on the site. By creating an account, you accept them.
1. The service
Simha lets you create digital invitations, send them, collect your guests’ replies and organize the day of the celebration (seating plan, check-in, photo wall, guestbook, online gifts, thank-you notes).
Guests do not need an account. Only organizers (hosts, co-organizers, professionals) create one.
2. Account
You sign in with a link sent to your email address or with a Google account. You are responsible for access to your mailbox and for the people you invite as co-organizers.
3. Plans, credits and prices
The Discovery plan is free. Paid plans (Essential, Premium, Prestige) are bought once per event, with no subscription; you can upgrade at any time by paying the difference. Prices include taxes and are shown in your country’s currency.
Credits are used to send WhatsApp or SMS messages (one credit per message, two for a long message or for some countries). They stay attached to the event for 12 months.
Payments are processed by Stripe; Simha never sees or stores your card details.
4. Refunds and right of withdrawal
You can request a full refund of a purchase within 14 days, as long as no message has been sent for the event since the purchase. Refunds are requested from the event’s Plan page or by writing to contact@simha.example.
By starting a send before the end of that period, you request immediate performance of the service and acknowledge that you lose your right of withdrawal for that purchase.
5. Online gifts
Gifts are paid by guests and paid out directly to the host’s account, opened with Stripe (Stripe Connect). Simha is not a party to the gift: it only facilitates the payment.
A 2.5% fee applies to each gift. Depending on the host’s setting, it is added to the guest’s payment or deducted from the amount received. The host accepts Stripe’s terms when opening the account.
6. Pro space
The Pro subscription is monthly, with no commitment, and can be cancelled at any time; the month already started remains due. Referral commissions (20% of plans and credits bought by referred clients) are paid after the 14-day refund period; a commission is cancelled if the purchase is refunded.
7. Your obligations
You only add guests who gave you their contact details and expect your invitation. For your guests’ data, you are the controller and Simha acts on your behalf (see the data processing agreement).
You do not publish unlawful or offensive content or content that infringes others’ rights. Content posted by guests (photos, messages) is filtered automatically and stays under your control.
8. Availability and liability
We do everything we can to keep the service available, especially on celebration days. Sending, however, depends on providers (WhatsApp, SMS carriers, email services): a message may be delayed or refused by them.
Our liability is limited to direct damage and to the amount paid for the event concerned, except in case of gross negligence or where the law provides otherwise.
9. Term, termination and data
You can delete an event or your account at any time. Guest data is erased automatically 6 months after the event date (up to 12 months if you choose so). Details are in the privacy policy.
10. Governing law and disputes
These terms are governed by French law. In case of a dispute, please write to contact@simha.example first: we always look for an amicable solution. Consumers may also use the consumer mediator free of charge: to be completed.